Integration with Microsoft Teams
Learning Cloud offers full integration with the Microsoft Teams messaging app, widely used today in the workplace, which in the case of the LMS makes it easier to communicate with students and deliver training content.
What does the integration with Teams involve?
Microsoft Teams integration provides a new tool for training administrators. It allows them to create and associate a chat room to a content training. This way, all those enrolled in the training will become part of this room, and will be able to use it to communicate directly with each other and raise their contributions, doubts, suggestions...
As it is associated with the creation or edition of a training, this feature is only accessible to users with the role of Administrator or Group administrator.
Each training can have only one Teams chat room associated with it. However, the same content can have several chat rooms, as many as the number of trainings it has.
How to activate the Teams integration?
This feature is available for all instances. It is not necessary to request its activation to any agent. However, it must be previously set up in the Administrator portal, as explained in the following section.
Setting up the integration with Teams
For the integration to work correctly it is necessary to perform some previous steps in MS Teams, specifically to obtain the IDs and assign the necessary permissions. The process is detailed step by step in the guide for Set up MS Teams integration.
Once the previous step is completed in MS Teams, go back to the LMS to activate the connector and enter the required data. Access the Administrator portal with an administrator user and in the Settings go to the Connectors section. Click on the MS Teams option.
You must activate the Enable MS Teams integration check box, when you do this three new fields are displayed:
- Tenant id
- Client id
- Client secret
that you must fill in with your Teams user data that you obtained in the previous step. Click on the Save button at the top right to apply the changes and activate the integration.
Activate MS Teams in a training
Once the integration has been set up, any user with the role of administrator or group administrator can assign a chat room to a new training, or another one that has already been created.
For courses, pathways or learning programs, access the Training details menu and activate the Microsoft Teams flag.
For events it is the same process, but in this case there are two options (activating one automatically deactivates the other):
Create an Event on Teams Calendar: create the event without assigning a virtual room, you can assign our own URL
Create an Online Event in the Teams Calendar: automatically creates and assigns a virtual room in Teams, the form field is disabled
Remember that in order to start creating calls for a content, it is necessary to publish it first.
If you have selected the second option, a new Teams room will be created and will be accessible to all enrolled students, as well as to the administrator who created the training and the trainers assigned to it. For more information about integrating Teams with events, check this article.
Accessing the chat room
After enrolling learners in the training call, they will be able to access the new chat room through the Learner portal.
Look for the content among all the assigned trainings, and click to access it. Enter the main page of the course containing the different blocks and activities. In the upper right corner, next to the profile picture, you will find the course information icon.
Click on it and a new pop-up window appears with the cover image, title and other course information. At the top you will see the OPEN TEAMS CHANNEL button where you must click in order to access the chat. A link will open in a new browser tab that will give the option to open Microsoft Teams in the same browser, or through the application if it is installed on our computer.
