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How is the license limit calculated and how to check it?

Modified on: Fri, 21 Feb 2025 12:34 PM

This article is a quick guide to understand how license usage works in the two licensing modes, Nominal and RAU. And how to check your license consumption at any time, and what margin you have left until you reach the limit.


Nominal Licensing

The service agreement is determined by allowing a specific list of users to have access to the contracted platforms, regardless of whether they use them or not. These users must be marked in Netex Cloud with active status, and have some role in the contracted platform. Each of these active users uses a contracted license.


Usage is calculated in monthly periods. If throughout the month, the client increases or decreases the number of active users, the licenses consumed that month are considered to be those of the day with the highest number of active users registered. For example:


Date Users marked as active, with access to the LMS
Day 1 50
Day 2 120
... ...
Day 30 90


For this example month, the total number of licenses consumed on the LMS platform would be 120.


This is a contracting modality designed so that the customer can register the list of users to be trained, without worrying about whether they access or not. If the client has 1,000 users, but only wants to contract 500 licenses, because during the first month the training will be received by half of the company, and the following month by the other half, it is the client's responsibility to manage the registration and cancellation of users so that each month only the 500 users who will receive the training are included.


Real Active User Licensing (RAU)

The service agreement is determined by allowing a certain number of users to concurrently access the contracted platforms, regardless of the number of registered users. Netex Cloud monitors which users make use of each of the platforms, to determine if it is a real active user or not, regardless of whether the administrator marks it as active from the administration panel. The price of the RAU license is higher than the Nominal license.


It is calculated in monthly periods. Let's suppose a company with 1,000 employees, which knows that during the first month the training will be received by half of the staff, and during the following month by the other half. The client can contract 500 RAU licenses, and not worry about user management. The month that the platform detects 500 or less users accessing the platform, a price is charged, and the month that exceeds 500 contracted, the excess is charged at a higher price.


Date Registered users RAU licenses contracted Users who have actually accessed Amount charged
1st month 1.000 500 150 Agreed amount for 500 RAU licenses
2nd month 1.000 500 450 Agreed amount for 500 RAU licenses
3rd month 1.000 500 700

Agreed amount for 500 RAU licenses +

amount for 200 licenses at excess license price


This is a contract modality designed for those customers who know (or estimate) how many of their users actually access per month, and do not want to pay to give full access to all of them. This allows you not to worry about how many users are registered on the platform, since there is no charge for it.


In order to calculate how many users have accessed a month, a record is kept of each access, which is consolidated on a daily basis. For example:


Date Users accessing Number of RAU licenses in that month
Day 1 Users 1, 2 and 3 3
Day 2 Users 2 and 3 3
Day 3 Users 1, 2 and 4 4
... ... ...
Day 30 Users 4 and 5 5


The total number of RAU licenses used this month is 5, since users 1, 2, 3, 4 and 5 have accessed the platform at least once during the month.


View License Usage

Admin users can view license usage by platform from the LC6 Configuration application:


Configuration → Apps → Measuring usage


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