Download certificates as administrator
Certificates are diplomas that certify that the student has successfully completed the training. They can be generated in Author, and are assigned directly to the training of a course or pathway. When the student succeeds, he can download the certificate from Learning Records section in his portal. But training administrators can also generate and download these certificates from the Admin Portal.
This feature is available for users with the role of administrator, or group administrator.
To do this, go to the Users section, find the profile in the list and click on it.
On the Learning progress page, look for the training to which the certificate belongs and click on the three dots on the right.
A menu opens with the options Generate certificate and Download certificate, which will be enabled or disabled depending on the student's progress:
- If the student has not started the training or is still in progress, both options are disabled (there's no certificate)
- If the student has completed the course but has not yet generated the certificate from his portal, the option for the administrator to generate the certificate is enabled
- If the student or the administrator has already generated the certificate, the option to download it is enabled
Clicking on Generate certificate, a notification will warn you that the system is processing it, you must wait a few moments. When the certificate is generated a new notification is shown and the download option is enabled.
Clicking on Download certificate you can save it in your computer, in PDF format.
Download is done individually, one by one, it is not possible to download certificates in bulk.